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Store Rating: 12%   88%    Overall: -40

Shop Runner customers & affiliates reviews, comments, possible complaints 

Funny how the people on here complaining about "scam" are actually the ones who were trying to scam ShopRunner... HERE is a review from a ShopRunner CUSTOMER: I have used both Amazon Prime and ShopRunner and ShopRunner is superior. And I GLADLY pay the $79 annual fee because I have already made enough purchase in December to get my money's worth and I still have 11 more months. I'm now getting my vitamins, and pet supplies with free express shipping (NOT slow ground shipping) and they keep adding more and more stores. ShopRunner is great for legitimate consumers, and I think that needs to be pointed out. Even according the self accounts of every person complaining: ShopRunner did NOT "scam" you -- you attempted to scam THEM. And then you whine after you FAILED your part of the bargain. People like you make the cost of everything go up for all of the rest of us so I'm not a huge fan of whiny free-trial-abusers... If your goal in life is to scam companies out of free stuff -- you're probably best just keeping your credit card in your wallet in the first place.

Posted by: Robert Criswell
January 26, 2011, 1:24 pm

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Shop Runner customers & affiliates reviews, comments, possible complaints 

It's a ripoff. Not all products on the various sites are eligible for the free shipping. Borderline false advertising. Also, if you use the free trial, be sure to cancel a week before the trial end date just to be safe, because they will take your money if you don't cancel (even if you didn't use the service after the trial period).

Posted by: Jay Allen
January 30, 2011, 9:03 am

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Shop Runner customers & affiliates reviews, comments, possible complaints 

People people people! Read the terms and conditions that YOU agreed to! Not very bright. It states everything very clearly.

Posted by: Jane Smith
January 30, 2011, 9:44 am

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Shop Runner customers & affiliates reviews, comments, possible complaints 

Very unprofessional and poor service. Limited selection on what is eligible. Tried to cancel since I couldn't use it and they hid behind their "policy" like most companies with centralized customer "service" centerse.

Posted by: John Smith
January 31, 2011, 2:09 pm

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Shop Runner customers & affiliates reviews, comments, possible complaints 

Shoprunner is a total ripoff. I have used Amazon many times and have never had a single problem and received free super saver shipping. Shoprunner has a VERY limited number of merchants. I tried to cancel the membership at the end of the free trial membership and could not. In my opinion, it is little more than a scam, theft by deception. AVOID SHOPRUNNER AT ALL COSTS

Posted by: Len Spearing
February 7, 2011, 10:16 pm

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Shop Runner customers & affiliates reviews, comments, possible complaints 

Shoprunner, a division of GSI commerce, is a total scam. The people who have made positive comments probably work for the company. If their service was so good why would there be so many complaints? And they have only been around for a very short while.

Posted by: Len Spearing
February 7, 2011, 10:20 pm

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Shop Runner customers & affiliates reviews, comments, possible complaints 

I signed up for a membership, and cancelled it the next day but I was STILL CHARGED $79 after I CANCELLED my membership!!! This company is a SCAM!!! Do NOT sign up with them for a “free” 30 day trial!!!

Posted by: jim
February 9, 2011, 11:15 pm

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Shop Runner customers & affiliates reviews, comments, possible complaints 

I agree with Robert. If you signed up only to take advantage off the free 30 day membership, then you are only trying to rip off the company. I've ready so many complaints, all of them saying that they were a day LATE. It clearly states when you sign up that you will be charged. I live in Hawaii, and the membership really comes in handy

Posted by: Chyann Ohta
February 16, 2011, 7:31 pm

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Shop Runner customers & affiliates reviews, comments, possible complaints 

Shoprunners is a total ripoff and I would discourage anyone from Joining. They refused to refund my money for the membership, They are crooks!

Posted by: Susan
February 17, 2011, 9:37 pm

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Shop Runner customers & affiliates reviews, comments, possible complaints 

My issue with ShopRunner is that they have very limited merchants that use their service. In my "one month free trial" I used the service once. I would have been better off paying for shipping for the item as now I am stuck with an 80 dollar membership that will not be refunded and that I will probably never use. I would not recommend this service at this time with such limited vendors.

Posted by: Sharon
March 5, 2011, 1:07 pm

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