 Clearpointdirect.com consumer reviews, comments, possible complaints
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Overall: -2 clearpointdirect com customers & affiliates reviews, comments, possible complaints I ordered 2 bras on March 29, 2009 (writing this 5/18/09). So far no bras. My check # was 2361 in the amount of $23.04. Please look into this. Susan Davis
Posted by: Susan Davis
May 18, 2009, 9:49 am
clearpointdirect com customers & affiliates reviews, comments, possible complaints Cheryl Hughes,
I cannot locate your exact name on our systems, please contact us directly and we can assist you to verify this complaint.
However, if the item you have ordered has been received and is in excellent condition. Can you please amend or delete this complaint posting on this website? Thank you.
Clearpoint Direct/Carole Martin
1-888-840-9999
info@clearpointdirect.com
Posted by: ClearpointDirect/Carole Martin
May 29, 2009, 2:07 pm
clearpointdirect com customers & affiliates reviews, comments, possible complaints Barbara Martin,
I cannot locate your exact name on our systems (we have several Barbara Martins), please contact us directly and we can assist you to verify this complaint.
However, if the item you have ordered has been received and is in excellent condition. Can you please amend or delete this complaint posting on this website? Thank you.
Clearpoint Direct/Carole Martin
1-888-840-9999
info@clearpointdirect.com
Posted by: ClearpointDirect/Carole Martin
May 29, 2009, 2:12 pm
clearpointdirect com customers & affiliates reviews, comments, possible complaints L Bruns,
I can see your order in our systems, and wow that did take a long time to get to you! We sincerely apologize for that. We (incorrectly) decided to do a large inventory count over the Holidays and it was mis-managed. The warehouse manager at the time has been sacked. I am really sorry you did not get your cookbooks on time.
However, if the item you have ordered has been received and is in excellent condition. Can you please amend or delete this complaint posting on this website? Thank you.
Clearpoint Direct/Carole Martin
1-888-840-9999
info@clearpointdirect.com
Posted by: ClearpointDirect/Carole Martin
May 29, 2009, 2:15 pm
clearpointdirect com customers & affiliates reviews, comments, possible complaints Carol LaMonda,
Our records indicate that this order was entered into our system on 4/27/2009 and was shipped 5/5/2009, less than 9 days after the check was received by us.
We hope that the item you have ordered has been received and is in excellent condition. Can you please amend or delete this complaint posting on this website? Thank you.
Clearpoint Direct/Carole Martin
1-888-840-9999
info@clearpointdirect.com
Posted by: ClearpointDirect/Carole Martin
May 29, 2009, 2:17 pm
clearpointdirect com customers & affiliates reviews, comments, possible complaints Juliana Zemar, we apologize for the loooong delay in getting this shipped to you. We have since made several changes to our shipping structure and are not turning around online orders in less than 24 hours.
If the item you have ordered has been received and is in excellent condition. Can you please amend or delete this complaint posting on this website? Thank you.
Clearpoint Direct/Carole Martin
1-888-840-9999
info@clearpointdirect.com
Posted by: ClearpointDirect/Carole Martin
May 29, 2009, 2:20 pm
clearpointdirect com customers & affiliates reviews, comments, possible complaints Brittany Bowers,
Our records indicate that this order was entered into our system on 1/13/2009 and was shipped 2/10/2009. This is slightly loner than we usually take however for that time period it was standard for orders to take 1 month to be processed.
We hope that the item you have ordered has been received and is in excellent condition. Can you please amend or delete this complaint posting on this website? Thank you.
Clearpoint Direct/Carole Martin
1-888-840-9999
info@clearpointdirect.com
Posted by: ClearpointDirect/Carole Martin
May 29, 2009, 2:23 pm
clearpointdirect com customers & affiliates reviews, comments, possible complaints Sandra Anderson,
Our records indicate that this order was entered into our system on 1/26/2009 and was shipped 2/2/2009, less than 1 week after the check was received by us.
We hope that the item you have ordered has been received and is in excellent condition. Can you please amend or delete this complaint posting on this website? Thank you.
Clearpoint Direct/Carole Martin
1-888-840-9999
info@clearpointdirect.com
Posted by: ClearpointDirect/Carole Martin
May 29, 2009, 2:33 pm
clearpointdirect com customers & affiliates reviews, comments, possible complaints Elisabeth Thorpe,
I cannot locate your exact name on our systems, please contact us directly and we can assist you to verify this complaint.
However, if the item you have ordered has been received and is in excellent condition. Can you please amend or delete this complaint posting on this website? Thank you.
Clearpoint Direct/Carole Martin
1-888-840-9999
info@clearpointdirect.com
Posted by: ClearpointDirect/Carole Martin
May 29, 2009, 2:35 pm
clearpointdirect com customers & affiliates reviews, comments, possible complaints Opal Durham,
Our records indicate that this order was entered into our system on 2/12/2009 and was shipped 3/31/2009. This is a long time to wait, I agree, however we have since changed our shipping practices and items ordered online or by phone are usually turned around within 24 hours.
We hope that the item you have ordered has been received and is in excellent condition. Can you please amend or delete this complaint posting on this website? Thank you.
Clearpoint Direct/Carole Martin
1-888-840-9999
info@clearpointdirect.com
Posted by: ClearpointDirect/Carole Martin
May 29, 2009, 2:40 pm
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